PRIVACY POLICY
GOODWOOD FINANCE PTY LTD is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Information We Collect
We may collect the following personal information through our website:
Name
Email address
Phone number
Information you voluntarily provide in open text fields (which may include personal or financial information)
We may also collect technical information such as IP address, browser type and usage data through analytics tools.
2. How We Collect Information
We collect personal information when you:
Submit an enquiry through our website
Contact us via email
Communicate with us directly
3. Why We Collect Your Information
We collect personal information to:
Respond to your enquiries
Assess potential finance or service suitability
Communicate with you
Improve our services and website functionality
Comply with legal and regulatory obligations
We only collect information that is reasonably necessary for our business functions.
4. Disclosure of Information
We may disclose your personal information to:
Employees or contractors assisting in providing services
Professional advisers
Lenders or service providers (where relevant and authorised)
Regulatory authorities where required by law
We do not sell your personal information.
5. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, transmission of information via the internet is not completely secure. You provide information at your own risk.
6. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate.
Requests can be made by contacting us at:
7. Overseas Disclosure
We generally store data in Australia. If we use third-party service providers (such as cloud or analytics providers), your information may be stored overseas. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.
8. Cookies and Analytics
Our website may use cookies or analytics tools to understand website usage and improve user experience.
You can disable cookies through your browser settings, although this may affect website functionality.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us at info@goodwoodfinance.au.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Updates to This Policy
This Privacy Policy may be updated from time to time. The current version will always be available on our website.

